Clipper Executive Board

Minutes of the April 28, 2025 Meeting

Current Clipper® Operations and Performance Update

Update on current Clipper System operations and performance

Clipper® In Person Customer Service Contract Amendment - Nematode Holdings, LLC ($315,000)

Request for approval of a contract amendment with Nematode Holdings, LLC to continue providing Clipper in-person customer services at the Bay Crossings store located in the San Francisco Ferry Building.

Clipper® Technical Consultant Contract Actions: i. Contract Amendment - Arcadis, a California partnership (Arcadis) ($1,000,000); ii. Contract Amendment - Invoke Technologies, Inc. (Invoke) ($125,000); iii. Contract Amendment - Jacobs Engineering Group (Jacobs) ($500,000).

Request for approval of the listed technical consultant contract actions to add $1,000,000 to the Arcadis contract to provide technical advice to MTC and the transit operators to support the implementation of the Next Generation Clipper (C2) System; $125,000 to the Invoke contract for program management support services; and $500,000 to the Jacobs contract for technical, planning and implementation support.

The Clipper budget and work plan for Fiscal Years (FYs) 2025-26 and 2026-27 for the Executive Board’s review and approval.

Request for approval of the listed consultant contract actions to add $3,100,000 to the MIG contract to provide customer education support to the Next Generation Clipper program and advertising for the Clipper START program; and $400,000 to the Caribou contract to provide Clipper START outreach assistance.

Update on key developments related to the implementation of the Next Generation Clipper System (C2). Senior Staff from Cubic Transportation Systems will provide a system integrator progress report.